Mobile Number Portability in Ghana

Before a customer can switch from one network to the other, the person must first go to the new network agent and request for his number to be ported.

 

Therefore, if a customer of network X wants to move to network Y, he must first ask network Y to port his number and network Y would then inform network X about the customer's decision to close his account with X.

 

Below are processes a customer would go through when trying to port his number

 

1. A customer must visit a shop for the network he wants to join, bringing with him the identification which is always required to register a new account (National ID, Passport, Drivers Licence, Voter ID, or National Health Insurance ID) and the phone/SIM he uses on his current network.

 

2. Staff at the shop will discuss with the customer the features and offers available, as well as prices, fees, charges, phones, SIMs, or any other factor related to joining their network. They will also ask and/or assist the customer to complete a porting request form.

 

3. Customers would be informed that the only features available to them are those on the new network, and that the features they enjoyed or selected on their current network will no longer be available to them. They should also be told that any credit left on their old account will be gone after they port.

 

4. The staff will enter the porting request into the system, and will ask/assist the customer to send a free text message to validate the porting request. The customer will receive a text message confirming that the request is being processed.

 

5. The customer will be provided with his new SIM or phone. He will receive another text message telling him when the porting process is complete, and that he should change to his new SIM or begin using his new phone. At this time, anyone who calls him or sends a text message to him at his phone number will reach him at his new network.

 

6. The entire process should be completed in much less than 24 hours.

 

7. From the time the porting request is submitted, until the process is completed, the customer's old network is not permitted to contact him, especially to discuss the porting process.

 

8. Porting will only be refused if the customer has not been with his current network for at least 30 days, or has ported within the previous 30 days, or his phone account has already been cut off for non-payment, or reported stolen.

 

9. Customers should remember to copy or transfer any contacts or phonebook entries they saved in their old SIM or phone. The staff in the new network's shop should be able to assist in this, if needed.

 

10. If the customer experiences any problems in receiving or making calls or receiving or sending text messages, he should take the matter up promptly with his new network.

 

11. After porting is completed, the customer should use recharge/top-up cards for his new network. He is no longer a customer of his former network.

 

12. Porting does not release a customer from any contractual obligations or debt he owes at his former network. Bill should be paid, and deposits refunded. A customer who received bills for usage will receive a final bill after the porting is completed.

 

13. The customer's former network must give him the means to recover any mobile banking or payment money which had been on account there, even after porting.

 

14. After at least 30 days at his new network, a customer is free to move back to his old network or onward to another network.

Q: WILL YOU PORT YOUR NUMBER ?

      WHAT WILL MAKE YOU DO SO?

GHANA MUSIC AWARDS FESTIVAL 2011

ENGLAND vs GHANA (INTERNATIONAL FRIENDLY)

ENGLAND 1 - 1 GHANA

FROM TRO-TRO WITH LOVE (PART 2)

 

.........The mate jumped in, or rather squeezed in and somehow managed to roll the door shut. He gestured and shouted ‘Massa away’. Finally, we had set off on our morning trip. As l sat squished up between Ekuba and another passenger I could not help but day dream. I had known Ekuba for almost six months counting back to the first day we met at the station. We had immediately struck an acquaintance. I knew she worked as a sales personnel for an insurance company and lived with her parents, beyond that I knew little about her. I wonder why I never noticed how nice she smelled or how curvy she was. Being squeezed by a beautiful girl has its perks especially if it’s beside a beautiful girl. Come to think of it, I actually knew more than I realized. She had big beautiful brown eyes set in an oval face, she was tall and slender. She was quiet and polite but I suspected she had a sharp tongue because of a fracas she had with mate once.

I was jolted out of my reverie as the bus sputtered to a halt. What now! As much as I enjoyed my rides on the bus I just couldn’t get used to the constant breakdowns that seemed to be part and parcel of the package. Apparently, we had run low on fuel and to add insult to injury we had taken a short cut off the main road to avoid traffic, which meant all the buses plying that route were full. We all stumbled out of the bus amidst murmuring and sucking of teeth.
‘Driver ad3n’
‘One gallon! One gallon! Mo p3 saa’.
‘Enti anapa nso mu shortee’
The snide remarks continued till we realized the problem wasn’t getting solved by our rants. The driver apologized heavily and chastised the mate for not filling the tank the night before. This accusation did not sit too well with the mate who grumbled as he was handed the gallon to go get diesel from the nearest station. A few passengers who couldn’t stand waiting angrily trudged in the direction of the main road.

With this new development, I looked round to see if Ekuba had also decided not to wait. I saw her waiting patiently by the bus. I knew I had to get to work early but I just couldn’t let this opportunity pass by. I walked towards her and asked whether she wasn’t in a hurry to get to work. Apparently she wasn’t, ‘A fa’!
We started talking and i realized we had attended the same primary school and had at one point in time lived in the same area. What a small world. We shared a mutual love for soccer even though we were on opposing sides. While she supported Chelsea I was a diehard United fan. She was also a proud book worm who loved reading and hoped to publish her own book some day. I felt so at ease talking to her that I didn’t even realize when the mate returned with the fuel. He filled the tank and the driver started the engine.

As we boarded the bus I tried to assume my old position but the mate rudely shouted, ‘coat coat, empty seat dey for back; meaning I should move to the row at the back. I was in such a good mood so i wasn’t perturbed. It appeared that, he had seen me talking to Ekuba and had decided to thwart my plans; he managed to seat us apart but that was all he could do. Ekuba and I had exchanged numbers and had planned to watch the next FA cup fixture together. It looked like finally the fates had smiled on me. It was true that I was going to spend the valentine’s day alone but the future looked very bright.

By E.B.
qtalkgh@gmail.com

CONFIDENCE VS ARROGANCE

 

Arrogance should never be confused with having an innate sense of self-respect and healthy confidence. Initially, these character traits may come across as similar, but if you look more closely, you will readily perceive how differently they manifest themselves in real life. With a little effort and insight, you can avoid the mistake of misidentifying a sense of self-importance and superiority with the real deal: a truly confident person with an inherent sense of peace, an openness to others’ thoughts and lifestyles, and with nothing to prove to anyone else. Let’s look at a few major differences between leading a self-assured life and a self-inflated existence.

Arrogance can often come from self-misconception and false perception, an inflated ego that tells the person they are better than all others around them. How a person views themselves is often contrary to how the rest of the world views them. Even if arrogant people truly have more talent than others in a given field, the idea that they are superior to others because of this talent still represents a skewed perception of themselves. After all, no one is perfect, everyone has faults, and there’s always someone out there better than you at your talent.

Arrogance is often an attempt by someone with low self-esteem to gain praise from others through false confidence. Through seeking praise from the outside world, they hope to gain a feeling of worth that they may not otherwise feel in themselves. Conversely, people with confidence are comfortable with their accomplishments remaining under wraps, and have no compelling need to consistently brag about their achievements.

Another aspect of arrogance is that it does not lead to loyal relationships, as arrogant individuals seem to only attract those who are looking to use them for the very things they brag about. Then, too, they might attract others with equally inflated egos, where their main connection is boasting of their accomplishments together and making others feel inferior to themselves. These types of negative relationships do not weather the harder times in your life, when things get difficult or problems arise. When the going gets tough, these fair-weather friends will be nowhere to be found.

Confident people, on the other hand, don’t need to belittle or put down others with less success in their lives in order to feel better about themselves or their accomplishments, as arrogant people often do.
Confidence has humility embodied within it, an inner strength that does not diminish others, but lifts them up with the unperceivable shining of their light – a sort of charisma resulting from a surety in who they are as human beings. Arrogance, on the other hand, has a person claiming, even demanding their proper respect and “adoration” from those beneath them, who they perceive to be cut from lesser cloth.

Confident people tend to be more aware and accepting of those times when they aren’t always in the right. They can live with the idea that no one is perfect and don’t feel unduly threatened when confronted with their mistakes or limitations. In contrast, arrogant people tend to think only their vision is correct, unlike confident people who are able to see other points of view, and if necessary, adjust accordingly.

People with confidence are not upset when challenged by others, whether the debate is regarding ideas, abilities, or opinions. Confident people are open and accepting of different viewpoints, while arrogant people often do not allow much room for debate, insisting instead that their thoughts and beliefs are the only ones that count.

Clearly, confidence and arrogance are on opposite ends of the character spectrum with one emerging as a virtue and the other, a most unpleasant vice.

FROM 'TRO-TRO' WITH LOVE (PART 1)

♫…this love will last though years may go ♫

For some not so strange reason this was the song that rang through my head as I prepared for work on the 14th of February. Over the years I have come to understand the term ‘unlucky in love’. The world designated ‘lovers’ day always found me single, either I had been dumped at the beginning of the year or I had hit a dry spell. I was therefore indifferent to the happenings of that day and it would have passed unnoticed had it not been for the bright red hampers gracing most shop fronts and the plentiful adverts in the media. So back to the story, I made sure my attire for the day had no traces of red or any of its derivatives and I set of for the trotro station. I don’t about you but, my morning and evening rides to and from work are most times the highlights of my otherwise monotonous days. Working a white collar job can get tedious and boring so I always look forward to these rides. I so patronized this mode of transportation that I have made a few good friends at the station. Fellow passengers like me who have found their services indispensable.

I got there just in time to catch the last seat; I hopped in and was expecting the mate to call the driver. I was shocked when he shouted;
‘Eny3 mma y3; last one’
But where are you going to sit? I retorted.
My question was met with silence as he scanned the station in search for God knows what. A woman sitting close to me shouted;
Heh, Mate, some of us have real jobs to go to eh
This drew the attention of the other passengers in the bus, who started shouting at him to go and call his master since the bus was full. The mate stood unfazed by the commotion in the bus. Just as some passengers threatened to come off board we saw a young lady rushing towards the bus. I realized that it was Ekuba, one of the first friends I had made at the station whilst queuing for a bus. When she got to the entrance she realized the bus was full and turned to wait for the next bus. The mate who was watching the whole time hurriedly pulled down his seat and offered it to her. That was when it dawned on me that he had been waiting for her all along. I also realized he was clad in a red up and down get up with clean shaven face and well trimmed hair…..TO BE CONTINUED.
BY E.B
w: www.facebook.com/qtalkgh
e: qtalkgh@gmail.com